Criteria:
2.1.2. Minimal Actions, 2.2. Information Density
Description:
The mobile user will want to have this information, but without having to fill out a form on their phone (and especially not via a downloaded PDF). Sauf si cet utilisateur est vraiment très mal pris.
Furthermore, the PDFs are large files and the bandwidth in Canada is costly on mobile.
Recommendation:
Show the user the information directly on mobile so they can inform themselves.
Do not sure the list of PDFs. Allow the user to send an email link to themselves in order to complete the form with a computer.
Status:
Open