Conditions and Information Access
Criteria:
1.2.2. Grouping/Distinction by Format, 2.1.1. Concision, 2.2. Information Density, 4.2. User Experience
Description:
Site users expect to create a profile and receive accurate information to activate their account right away. Users must be clearly informed that their profile and credit card will be examined. This is not clear.
Recommendation:
Take into account user's needs and expectation.
Create a simple system for immediate and rapid consumption.
Prendre en compte les besoins des utilisateurs et leur attentes.
Créer un système qui est simple pour une consommation immédiate et rapide.
Informer les utilisateurs sur l'enquête qui va être faite et pourquoi ils ont autant d'information à remplir.
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