Navigation Menu and Overall Page
Criteria:
3.1. Explicit User Action, 3.2. User Control, 4.2. User Experience
Description:
The page is busy with bright, saturated colors, which creates a cognitive surcharge for the user.
The navigation menu is hidden at the top of the page its colors are not consistent with the rest of the page or with the Loto-Québec graphic chart.
Furthermore, the page is not well structured for helping the user make a decision, if they need information, or helping them satisfy their needs.
Recommendation:
Revisit the welcome page for this portal.
Re-identify the page with the Loto-Québec graphic scheme.
Structure the page by prioritizing information according to user needs.
Offer the user the possibility to go directly to the menu without having to click on a button or drop-down list.
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