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Criteria:

Immediate Feedback, Brevity, Significance of Codes

Description:

Is the online Loto-Québec customer informed enough to use this service for the first time? So that they are converted to a regular client and spend time between the online Loto-Québec game and other kinds such as online, tablet, or smartphone games.

Recommendation:

Educate, inform, and test users to convert them and reassure them of the finality of the actions of the game.

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