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Email 2 : Confirmation

Criteria:

1.3. Immediate Feedback, 1.4. Legibility

Description:

Payment confirmation information is not very precise in the email.

The user is left to interpret information to the best of their ability.

Once again, the terminology is not adapted to this particular situation. 'Your Cart' is for e-commerce, not paying a ticket.

Recommendation:

With the number of entries in this table, the text could show the ticket number. There is a better way of showing this information so that the user can confirm that they've paid the entire ticket.

Status: Open beta