11

Icons

Criteria:

4.2. User Experience, 7. Significance of Codes

Description:

This particular icon is often reserved for judicial uses and not for a city trying to create a relationship with citizens. Sympathy for the citizen is lost with this cold judicial symbol.

Recommendation:

Change or remove the icon so that the driver does not feel judged. Again, this is a parking ticket, not a criminal offense.

Status: Open beta