16

Payer Identification

Criteria:

5.1. Error Protection, 6. Consistency

Description:

The user has just left Québec City's website and been redirected to a payment site. There is no mention of Québec City on this screen, just the name.

Recommendation:

In an age where internet piracy and identity theft runs rampant, it would be better to reassure the user that they are on a secure, validated site approved by Québec City. This site promotes a lack of confidence.

Status: Open beta