Criteria:
1.3. Immediate Feedback, 2.1.1. Concision, 2.1.2. Minimal Actions, 2.2. Information Density
Description:
The user does not have enough information to let them know if, when they click, they will find an explanation.
At this stage of navigation, the user wants to be more informed on these programs and services proposed on the page.
Recommendation:
There are several solutions to clarify this:
- Put block buttons one above the other with a brief explanatory text to the side.
- Or: add key works to direct the user's choices.
- Or: Emphasize a clickable area
Status:
Open